Customer Engagement & Appreciation Checklist!


CUSTOMER ENGAGEMENT & APPRECIATION CHECKLIST

What You’ll Get

Customer loyalty isn’t automatic—it’s earned through consistent appreciation and engagement. This checklist helps you create appreciation campaigns, organize VIP events, calculate customer lifetime value, identify churn risk indicators, create prevention interventions, develop continuous education content, schedule surprise delight moments, and measure engagement. You’ll know exactly which customers are at risk, when to reach out, and how to make them feel special.


47%

Repeat Purchase Rate Possible

4-5x

Referral Rate Increase

2x

Customer LTV


KEY ITEMS INCLUDED

✓ Quarterly appreciation campaign
✓ VIP customer event (annual or quarterly)
✓ Customer LTV calculated
✓ Churn risk indicators identified
✓ Prevention intervention plan

WHO IS THIS FOR

This checklist is for anyone with existing customers. If your customer satisfaction is anything less than exceptional, this checklist shows you why and how to fix it.

WHY IT MATTERS

Repeat customers are more profitable, need less hand-holding, and refer others. When you invest in customer appreciation, your business becomes more profitable and sustainable.


How It Works

1. Click the button above
2. Fill in your details (takes 30 seconds)
3. Download your checklist immediately
4. Start completing your checklist today

Next Steps

After you download your checklist, you can:
✓ Work through each item at your own pace
✓ Share with your team
✓ Track your progress and celebrate wins

Pro tip: This checklist helps you identify churn risks and calculate customer lifetime value, but knowing the numbers is just the beginning. Learn how to track churn and LTV using AI to build automated monitoring systems that predict at-risk customers before they leave and continuously optimize your engagement strategies based on real-time data.

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